Foundation Athlete East

Cancellation Policy

By booking the Built Different 8-Week Athlete Programme with Nox Performance, you agree to the terms below. Programme Commitment Bookings are for the full 8-week programme, including combine testing, weekly speed clinics and access to our online strength and conditioning plan. This is not a casual or drop-in service. Payments Payment (or first instalment, if a plan is offered) is required at the time of booking to secure your spot. If payments are not kept up, your place may be paused or cancelled. Cancellations & Refunds Up to 7 days before the first combine testing date, you may cancel for either a 50% refund or 100% credit towards a future Nox Performance programme. Within 7 days of the first testing date, or once the programme has started, no refunds are given. In special cases (e.g. serious injury/illness), partial credit may be offered at our discretion. You may request to transfer your booking to another athlete in the same class and location before the programme starts, subject to approval. Missed Sessions Missed sessions for any reason (including sickness, holidays or other commitments) are non-refundable. Make-up sessions at another time or location are not guaranteed and may only be offered if space allows. Class Levels & Changes Foundation, Intermediate and Advanced classes are set by age, experience and ability to process coaching. We may move an athlete to a different class or decline a booking if we believe another level is safer, more suitable or a class is full. Session times, locations, coaches and content may change due to weather, venue issues or coach availability. Health, Safety & Behaviour By booking, you confirm the athlete is fit to participate in speed, agility, plyometric and strength-related training and that you have told us about any relevant medical conditions or injuries. Athletes must follow coach instructions and behave respectfully. We may remove an athlete from a session or the programme, without refund, if behaviour is unsafe, disruptive or disrespectful. Media, Property & Liability We may film or photograph sessions for coaching and marketing. Contact us before the programme starts if you wish to opt out of marketing use. Personal belongings are your responsibility. To the extent permitted by law, Nox Performance is not liable for injury, loss or damage arising from participation in the programme. By completing your booking, you confirm you have read and accept this policy